Customer Reviews & Testimonials
Real customers, real results. Every review here is verified by Feefo, the independent reviews platform.
- Average rating
- 5.0 / 5
- Verified reviews
- 181
- Feefo
- Gold Trusted Service
The people working there are very friendly, very nice and very helpful, I got what I needed quickly and efficientlyπππ
Kelly and Steven have Been Fantastic Friendly, smiley and professional, Very easy to chat to i felt super comfortable and from the begging of emails and applications they have been quick at responding, iβll Contiuning to Loan in future and certainly recommend
I would highly recommend Kelly and Steven for their excellent service and support throughout the loan process. They were both professional, friendly, helpful, and made everything easy to understand. They took the time to answer questions and made the whole experience smooth and stress-free. Their communication and dedication were greatly appreciated. Thank you both for your help and outstanding service. I would definitely recommend Kelly and Steven to anyone looking for assistance with a loan!
I had booked an appointment at 1030am and as a meeting I had cancelled I popped in on the off chance at 9am , Mr Gorman was very accommodating and swiftly shifted what he was doing around to fit me in , within 5 mins I was dealt with , all documents signed and was on my way. They had walked me through the entire process and made everything I had to do bare minimal. Great team , friendly , a pleasure to deal with . Thank you
Thank you Kelly and thank you very much Steve Gorman you made all the process to be very easy and was a pleasure to speak with you
Very efficient and friendly service. Would definitely recommend. Both Kelly and Steven promptly replied to emails and guide me through the swift process.
Kelly at LoanHub was absolutely brilliant from start to finish. As my business is newly established, I didnβt have much of a track record, but Kelly really went out of her way to help me secure the finance I needed. I made an online enquiry one evening and received a call from Kelly the very next morning. Within two weeks, the loan was sorted. I also used Capps Van Sales to source the vehicle I was after, and the whole transition and process between everyone involved was incredibly smooth. Cannot fault the service at all. Highly recommend Kelly, LoanHub and Capps Van Sales.
My experience was amazing. From the moment I walked through the door i was greeted with huge smiles and wonderful welcome from Steven Gorman. Steven made me feel so comfortable and relaxed and I really felt safe and in good hands. Steven really made the whole experience so incredible for me and was super helpful. Thank you for such an incredible and helpful experience.
Tailored to the individual and provided good details about options available. Very personable friendly and professional customer service. Kelly was first class very know and provided excellent assistance.
Kelly was simply amazing. I got in contact by email and she was extremely helpful. It was a pleasant surprise how Kelly made this process easy. Iβm glad I dealt with her. Thank you for your help
π― perfect services, answered all my question and gave me a quote within a day. The team are amazing though out it all. I would highly recommend loan hub
Hi Kelly & Steve, I would like to say thank you to Kelly and Steve for the friendly service and the quick turnaround on my loan application the process was stress free and very easy from start to finish.
Thank you to Kelly and Steven at The Loan Hub, who have been absolute superstars throughout the whole process. Everything was incredibly easy and effortless from start to finish, and they kept me informed every step of the way. The biggest surprise was how quickly they came back to me with an acceptance. I honestly expected it to take ages, but I received a response within just a couple of hours of submitting my application. The speed and efficiency were beyond my expectations. Kelly and Steven were professional, friendly, and always happy to help with any questions I had. They made what could have been a stressful process feel simple and straightforward. They are truly amazing, and I would highly recommend The Loan Hub to anyone looking for excellent service and a hassle free experience. Thank you again!
What fantastic service I received from steven and Kelly and all sorted in very quick time. I can't praise them and the company enough and very professional. Great people and great company they will always have my recommendation. Thank you
Very quick and professional service from Kelly. Kelly contacted me shortly after I made an enquiry and sorted outlet my requirements. My loan was recieved within two days.
Steven was very welcoming and friendly. He made me feel very comfortable and relaxed. Would highly recommend him to friends and family.
Steven was absolutely amazing! The whole process was smooth and easy, and his customer service was beyond my expectations. I couldnβt have asked for a better experience.
Both Kelly and Steven were amazing from the get go, with filling all the paperwork, efficient and welcoming. Steven is so lovely and an amazing asset to the company! Thank you so much Kelly and Steven.
I had a fantastic experience with your company. The gentleman who assisted me throughout the process was exceptionally polite, professional, and extremely helpful. He took the time to clearly explain everything, answered all my questions with patience, and made the entire experience smooth and stress-free. Itβs rare to receive such attentive and friendly service, and it made a real difference. Thank you for providing such excellent customer supportβI would highly recommend your services based on this experience.
5β The service was excellent, very quick with contact with the customer, very quick in responses to emails. Always very attentive, super advice. Steven was amazing to me, very attentive. I can only thank you
Steven is a delight! Heβs friendly and professional and I wouldnβt hesitate to go back to him or Kelly again, thank you both for your quick and easy service.
I was not sure which type of credit facility I needed but Kelly, was quick to advise me. Within a couple of hours my loan was approved. I attended the Loan Hub office and met with Steven. Really warm welcome. All paper work ready and sogn the dotted line and ready to roll. He was very pleasant and wished me the best of luck with my vehicle. I received his business card and I will certainly recommend any friends to contact him for guidance and business. Many thanks for great efficiency.
I had an excellent experience with The Loan Hub from start to finish. The whole process was incredibly quick and straightforward. Kelly was fantastic throughout the application, always responding promptly to my emails, keeping me updated and answering any questions I had. When I came in to sign the agreement, Steven was professional, friendly and explained everything clearly, making the final stage just as easy. I really appreciated how efficient the whole team was and wouldnβt hesitate to recommend The Loan Hub to anyone looking for finance.
Kelly and Steven were fantastic β really friendly, fast and so easy to deal with. The whole process was straightforward to do online, and their correspondence was clear and reassuring throughout. They genuinely made everything feel smooth and stressβfree
Big thank you to Kelly and steven super happy with the loan service they have provided me the best and very quickly service. Steven and Kelly the very approachable and always focused on finding the best solution to suit my situation. I have used loan hub twice and all I can say . Super power serviπ«π«π«π«π«. I truly appreciate all the support they have provide me. I highly recommend the loan hub to anyone seeking reliable and professional service. Big thank you Kelly and steven!!
Excellent and quick service, Kelly and Steven are amazing:) I would highly recommend them without a doubt. They went above and beyond to help me out, very quick response and professional all the way. Thank you both very much.
Steven was proactive in getting my loan approved and ready for me to be able to purchase my new car. He was attentive and kept me up to date with the process and even called me to explain the next steps i needed to do. Highly recommend Steven and will definately be back in the future if need be!
I was treated with respect and with a highly professional approach yet also human which is a very admirable skill. They helped me every step of the way & helped me work through some technology stuff!! Great customer service & individualised treatment Very efficient & staff went over & above to meet my needs. Thank you Steven youre a star & made my day in more ways than one.
Steven was absolutely brilliant, not only was the process quick an efficient, Steven kept me well informed every step of the way ensuring it was a smooth process.
Wonderful service! Kelly was so prompt at replying to my emails and getting sorted. Steven was so friendly and welcoming when I went in to sign the paperwork! Itβs a 10/10 service offered!! The money was in my account the same day! Thank you both!!
I would like to thank Kelly for her service,she was keen to details and passed on every information i shared which I believe was key to approval of my loan. Steven explained all the documents when i came to sign and answered all my questions I would definitely recommend loan hub to someone who wants their financial needs listened to. Thank you
The service we received, was excellent from start to finish we received the upmost care. Kelly was professional and fast with the communication, we will definitely use her again if we were to ever need anything else.
Kelly & Steven were great to deal with and worked incredibly quickly to approve the loan and get this processed. The process was so smooth and their communication was exceptional throughout the whole process. Canβt recommend enough.
I had a fantastic experience from start to finish. The whole process was incredibly quick, straightforward, and completely stress-free. Everything was explained clearly, and the team was professional, friendly, and always happy to answer any questions I had. The service was efficient, and my loan was processed much faster than I expected. I couldn't have asked for a smoother experience and would highly recommend them to anyone looking for a fast, reliable, and hassle-free service. Thank you for making the whole process so easy!
Kelly has superpowers!. I emailed her on Friday afternoon and by Monday midday she had an approval for me. Absolutely amazing team and it was so lovely to talk as Steven finalised the paperwork and walked me through it one last time. Definitely recommend them!
Kelly was great, her communication was prompt, clear and professional, and she kept me updated at every step of the process. The whole application process was quick, straightforward and surprisingly stress-free. Any questions I had were answered promptly, and everything was explained clearly, making the experience really easy from start to finish. I would highly recommend The Loan Hub, especially Kelly, to anyone looking for an efficient and friendly service. Thank you for making what could have been a daunting process so simple and hassle-free.
Great service β the whole process was quick, easy, and straightforward. Kelly was very professional and clearly explained every aspect of the application in detail. Steven met with us during the signing process and was equally professional. Both Kelly and Steven were friendly, helpful, and accommodating, even arranging an early meeting with us. Overall, a very positive experience.
Really friendly and efficient staff. I got really quick replies from Kelly, with all the information regarding rates etc. I needed. Steven couldnβt have been better when I went to their office. Thanks so much again.
I sent an initial enquiry through the website on Saturday. I had a reply the same day and was able to send docs and information/ completing forms etc by Sunday so that on Monday afternoon my loan had been approved. I could not believe how quickly this was dealt with especially following up on text message to confirm emails sent really helped to move things along. Kelly and Steve were great and made the process smooth and easy.
Stevie and Kelly made the loan so simple to get lovely hardworking people I would 100% recommend them to anyone needing help
Kelly and the team were exceptional! The whole process from start to finish was amazing. Quick and easy, fab rates and amazing service! Highly recommend, thank you so much! X
I was very impressed with the service I received from both Kerry and Stephen. Both very professional and made it very straightforward and easy to understand.
Kelly and Steven were both very efficient and professional throughout the whole process, keeping me fully updated with the progress of my application. Would definitely recommend there service π
Fantastic, very friendly, and they made sure that I was giving the correct details and answered all my questions without any problems. Made me feel very comfortable made jokes and had a laugh with Steven very funny, 100% recommendations
Kelly was super quick at responding and getting everything sorted. I went in and met Steven and what a fantastic asset! Made me feel really comfortable and in safe hands. Thanks!
Service received from Kelly and Stevie were fantastic. No pressure to commit once quote received and they encouraged me to not consolidate a separate loan so that I wasnβt paying more in interest than necessary! I donβt know many other loan providers who would be that honest! Real pleasure to speak to them both this week!
Steven Gorman-Stevenson helped with the whole process of the loan, because of him the experience was seamless and the approval process was very efficient and painless. Steven is extremely knowledgable, supportive and helped with budgeting tips and transparent regarding fees and terms. Overall I felt very supported throughout the whole process and would recommend Steven should anyone be deciding on a loan. Thank you, Steven and Kelly!
This is probably the slickest and easiest finance application Iβve ever encountered. The communication was friendly, professional and very clear throughout. Kelly is a star!
I had a great experience with The Loan Hub from start to finish. The whole process was quick & straightforward. The team was very responsive, professional, and easy to deal with throughout. Everything was explained clearly, and they made the entire experience smooth and efficient. Iβm extremely happy with the service I received and would definitely recommend them to anyone looking for a reliable and hassle-free loan provider.
The application process was smooth and clear. I was well supported by Kelly who guided me through every stage of the process. When requested documentation was sent, it was acknowledged quickly. I would highly recommend this to anyone thinking of taking out a loan.
simply and easily the most convenient way to get finance Kelly was superb from start to finish, itβs refreshing to feel like we are dealing with an actual person whoβs actually listening and understanding and working on my behalf as apposed to the βcomputer says yes or noβ way of doing business most financial firms seem to be these days.
I thought the service was fantastic and very quick! The process was explained perfectly I will definitely be recommending and reusing this service!
Great service! Honestly the whole process was made easy simple and so quick! Kelly and Steven are the people who helped me throughout the whole process and honestly couldnβt have asked for better service and there communication skills are 10/10. If your looking for a loan donβt look further!
Excellent customer service from Kelly & Steven. Kelly was so responsive to my emails. I met personally with Steven and he was an absolute pleasure. absolute assets to the loan hub!
very smooth and hassle free . every thing explained with no pressure money was in my account the same day that i signed the agreement very happy
The pace and ease of arrangement finance is simply stunning! The immediate replies, simplicity ofnthe documents and help offered make the team second to none. Highly recommended.
If you are looking for a no hassle, simple and easy application process from beginning to end, with friendly and approachable people to help you along the wayβ¦then the Loan Hub is for you! Kelly is such a friendly, outgoing and bubbly personality who cares passionately about her company. From talking me through the online application to signing the paperwork Kelly couldnβt be anymore attentive and attention to detail. Thank you for making my loan experience βοΈβοΈβοΈβοΈβοΈ
Kelly has been amazing from beginning till end! Kept me posted on everything and explained the whole process !!! I could not recommend her enough
Quick process start to finish, excellent staff a great THANK YOU to Kelly for all the help and providing excellent customer service. HIGHLY RECOMMEND.
Very friendly and helpful, willing to give the extra mile. Kelly was great to deal with, very on the ball.
Went to see Kelly, needed to top up my funds for my kitchen project . Yet again Kelly worked her magic Such a lovely lady to work with. Thank you Kelly.
The application process was simple and straightforward, and Kelly was very responsive to all my questions. Kelly explained everything clearly, including the terms and repayment options, so there were no surprises.
Kelly and the team and immediate, exact and able to arrange financing with no delay whatsoever. I have used their services a number of times and it is always so easy and expeditious.
Very prompt and friendly service. Always kept updated and a very fast turn around. This is the third time we have used the loan hub and never disappointed.
Kelly has helped me twice with borrowing through her company, and on both occasions the service was excellent. She is extremely kind, friendly, and very efficient. Everything was handled quickly and smoothly, and within 3β4 days I received the funds. She is very approachable and always focused on finding the best solutions to suit your situation. I truly appreciate her support and highly recommend her to anyone seeking reliable and professional help. Thank you, Kelly!
Absolutely outstanding experience with the Loan Hub, and especially with Kelly. From start to finish, Kelly went above and beyond to make sure everything was handled smoothly and efficiently. She was incredibly knowledgeable, always responsive, and took the time to explain every step in a way that made the entire process feel easy and stress-free. I never felt rushed or left in the darkβKelly genuinely cared and made me feel supported the whole way through. This was hands-down one of the best service experiences Iβve had, and I canβt recommend the Loan Hub and Kelly enough!
Kelly has always been excellent at helping me with my borrowing needs. She's gone over and above for me on a couple of occasions now and I won't go anywhere else.
Very professional, friendly and accurate service, Kelly was amazing with her professional job and also very caring about new member of staff in company. Both of them were extremely knowledgeable and helpful.
Have met Kelly on numerous occasions and she never fails to deliver, a true professional and a lovely lady, she puts you completely at ease and I would highly recommend the loan hub to anyone, thank you Kelly. I would give ten stars if I could
After being refused a debt consolidation loan from my high street bank where I have been a customerβs net for 23 years, I was distraught. January is already a bad month so this added to lifeβs stresses. I saw the Loan hub on internet search and thought I have nothing to lose. From first contact with approval of loan in just under 48 hours, Kelly was so helpful and would highly recommend The Loan Hub. Added bonus was I didn't even have to go to the office to sign as had a printer and scanner at home. Thanks so much Kelly and The Loan Hub
highly recommend Kelly capps on the loan hub really impressed with the quick service and quick response i had from kelly she's very polite and helpful with my situation with attention to detail helpful from start to finish with all stress free quickly then I thought. Thanks so much Kelly capps Highly recommended them π
Kelly was amazing ! Fast reply to my email and request ! Made my experience so easy and smooth ! Very polite and attentive ! Keeping update at all stage! Felt really valued! Thank you Kelly wish you all the best for the future
The whole process happened so smoothly and efficiently. Kelly was great help and went above and beyond - she assisted with a historic issue of which should have been amended many years ago. Kelly offered the best advice and I felt looked after during the whole process - thank you again, Kelly.
Kelly was very helpful and knowledgeable, she helped me a lot and made the process very easy, fast and clear to understand from start to finish. If I need it again in the future I will not hesitate to go back to her.
Kelly was totally professional and helpful making what could have been a difficult process simple. She went out of her way to source the best interest rates with local Brokers. Would highly recommend.
Kelly has been really helpful throughout the process. I would recommend The Loan Hub the application doesnβt take to long very quick.
The costumer service was unbelievably good. When any little issue arose it was no problem whatsoever to sort out and nothing was too much for Kelly to help out with.
Kelly provided a very prompt and efficient service. I was surprised at the speed the loan was approved and the use of the technology to easily upload documents without any hiccups. Would definitely recommend the Loan Hub to friends and family.
Kelly had once again offered an outstanding service. So personable and approachable and feels more like a friend HIGHLY recommend! Thank you Kelly!
Kelly was incredible very professional and I had a decision within 24 hours. The details Kelly provided were clear and easy to understand
What can I say? Thatβs like always the best of the best thank you Kelly. I really appreciate. Thank you.
Kelly made the whole process seamless. She was transparent and proactive in assisting us from the get-go. I would highly recommend The Loan Hub for any personal or commercial needs.
Incredible service as always! Kelly has helped me with two separate motor loans and a personal loan and the turnaround time and service are the absolute best. I wouldnβt go anywhere else for my future loans.
Get a quote
Let's find your loan.
A quick and easy application, and super speedy turnaround times. We'll be in touch to talk through your options.
- Tell us what you need
- We search our panel of local lenders
- Funds in as little as 24 hours
Prefer to talk? Call +44 1534 744727

